Current Panorama
50%
Companies reporting difficulties on recovery of international debts
– Euler Hermes –
65%
of the companies have seen an improvement
significant in efficiency when mplementing
automated collection systems
– Forbes –
74%
from small and medium-sized companies
report that efficient collection of
portfolio significantly improves its cash flow
– U.S. Small business Administration –
75%
Customers prefer to make payments of outstanding debts through electronic platforms
– Visa –
30%
is the average recovery rate in delinquent accounts that have portfolio collection companies
– ACA Internacional –
Integration of AI in quality processes of the different stages of collection and call center is crucial for effectiveness and optimizing implementation and logistics times
30%
“of organizations have implemented AI in some form in 2022, compared with 10% in 2015”
– Gartner –
“AI is expected to generate cost savings
$150 billions
annually in operations commercials by 2025”
– McKinsey & Company –
70%
70% of companies consider that AI is crucial to your digital transformation
– IDC –
INTEGRATED SERVICES
AI laboratory for innovation and attention to the needs of different products.
Software with special emulator for information control.
Programmable and interactive VoIP servers.
ACD system for real-time recording, predictive and manual dialing and personalized reports.
Omnichannel 360 multi-way communication.
IVR and chatbox with interaction, voice recording and response recognition.
CRM and development area for adaptation to needs and reports.
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